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Hi there are many uservoices for it here including Is anyone else facing this dilemma? Is there anyone from MS that can advise on this? Once an Incident has been resolved we can then close off the chat so that Teams does not become bogged down with many chat groups whilst still having access to the conversation history of each and every chat. Its not a simple matter of going back to a particular chat group setup for a particular incident only to discuss another incident - we need to keep chat for each incident separate in which case we need to be able to have the chat and then it saves automatically to a location and should be easily accessible. Its great that we can have chat groups but considering that our IM team deal with 200+ incidents a year the amount of chat groups being created in Teams will get quite heavy. The manager was pretty much sold on the benefit of Teams but there is just that snagging point of where conversation history is stored. ".currently our chats auto save to the conversation history folders in outlook meaning we can easily go back and find conversations we have had should we need to check what was said on an incident etc, as far as I know Teams does not do this.…"Īfter further conversation with one of the incident managers I ran a webex and showed them how Teams works in relation to setting up groups and setting up chat groups with specific people for specific incidents that occur. The exact question I have been asked is. I am trying to move the IM team across to MS Teams and away from skype but one of the sticking points is the conversation history in Teams. That’s the only catch – you must remember at least some keyword, partial or complete, that the message contains.We are in the process of transitioning to MS Teams and will be looking to sunset the Skype app within our environment.Īt present our Incident Management (IM) team who is provisioned to us via IBM use skype to conduct any group chats relating to major incidents that are affecting 100+ users. To find an old message, type a keyword from the message in the Search Bar at the top, and press the ‘Enter’ key. If you’re wondering how, all we have got to say to you is that the infamous Command Bar in Microsoft Teams is not just a Command Bar it moonlights as a Search Bar too. And even if the search results pile up too, you can always use the filters to navigate through the search results. You can search your old chats effortlessly in Microsoft Teams. And of course, the folks over at Microsoft Teams know that too! And they don’t want you to scroll endlessly through your conversations either. And if you ever need to find any old messages, it is neither convenient nor practical to scroll through your conversations. All conversations are saved in Microsoft Teams whether you are chatting with someone privately or in a channel.īut over time, the messages tend to pile up. There is also the added benefit of having a record of all correspondence. It also saves a lot of time by reserving only the absolutely important matters for meetings. Effortlessly search for old messages in Microsoft Teams Chat using the Search BarĬhatting is one of the central experiences of Microsoft Teams.